IMPORTANT NOTES:
EWO is the preferred method to place orders with Ridgway's.
This form allows for any size upload. But be aware that large files can take time. A progress bar with a timer will appear when you submit the form. Do not close anything until the confirmation page appears.
IF FILES ARE FOR A SPECIFIC PERSON AT A LOCATION, SPECIFY IN ADDITIONAL NOTES.
Usually, emails are sent quickly. However, server activity and other factors may occasionally delay the email up to 30 minutes. If this is a matter that needs immediate attention, feel free to contact the branch directly if you want to let them know that you sent files.
Files older than 2 weeks will be purged from server . But the receiving location may retain files longer, according to the purpose of the files.
If you have more than 4 files, you can zip the files or reuse this form as needed to complete all file submissions.
FTP Option: If preferred, you may use the FTP system.  However, the branch will not be notified of uploads via the secondary system so you should come back and use the general contact form to notify the branch.
The most efficient way to send multiple files is to batch them into a zip or Stuffit file.

* indicates required fields

Location to send files*:


Purpose of files*:


Customer Contact Name*:


Company*:

(Enter NA if not applicable)

Email*:

If entering multiple email addresses, use a semicolon (;) and space between the email addresses.

Phone*:


If files for job, please note job type:

it is important to indicate the job type. This is not always apparent by looking at the file. (examples: b&w, color, offset)

If files for job, please enter a reference name or number:


If files for job, please supply job details:

It is important to be detailed with the job information.  Please note paper type, bindery, etc.

Additional Notes:


Files:
It is best to have no spaces in the uploaded file name.
The first field is required.*
The left fields are for selecting the files. Do not retype in the right fields.
THE FOLLOWING CHARACTERS SHOULD NOT BE USED IN FILE NAMES BECAUSE THEY CAUSE ACCESS ISSUES:
#
%
&
?






Wait for the confirmation page before closing this browser window.
If you close the browser window before you receive a confirmation, you will cancel the upload.

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